The Users page
In order to use CounterPOS or the Aura Portal, each person must have a user profile.
A user profile provides:
- A unique login code for starting shifts and having orders assigned
- The ability for Aura to track user activity
- Control over what a user can and cannot do through roles and permissions
Accessing User Management
To manage users:
- Open the Section Menu
- Go to System Admin → User Management
- This opens the User Management page, where you can view all users linked to your store or group.
Filtering and Searching
The user list can be filtered in several ways:
- Stakeholder type
- Active or inactive status
- Platform (whether the user has access to CounterPOS, the Aura Portal, or both)
You can also search directly by typing user details into the search bar.
Stakeholder Types
The Stakeholder field indicates the type of user in the organization, for example a Store owner user type with access to owner or franchisee user roles, or Store Users that would include employee roles such as manager, cashier or driver.
| Note that some stakeholder types may note be available to you depending on your level - for example, a store user will not have access to Store Owner users. |
User Information, Permissions and Actions
The user list provides key details for each profile:
- Name
- Stakeholder type
- Phone number
- Email address
- Employee number
Columns for Access Permissions show how many permissions a user has for the Portal or for CounterPOS.
If a user has no permissions, they will not be able to access that product.
On the far right is the Actions column, where you can edit the user.