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CounterPOS
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CounterPOS transaction types and sales channelsProcessing a new sale in CounterPOSUsing Zapper in CounterPOSApplying and removing discountsProcessing integrated card payments in CounterPOSTake-Away vs. Sit-Down OrdersAbandoning and Voiding SalesLounge TransactionsUsing WiCode VouchersAdding and editing customersUsing Sales channelsUsing alternative currency and exchange rates in CounterPOS
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Lounge Transactions

A lounge sale allows you to place an order, add items to it after sending it to the kitchen, and record payment later. This is useful for customers who want to run a tab.

To start, select the "Lounge" transaction type from the order type selector on the Sale screen. 

You’ll be prompted to enter a reference, such as a customer’s name or a unique identifier. While optional, this helps keep track of lounge orders. 

Once entered, the reference appears in the invoice details.

Ring up the items and send the order to the kitchen. If needed, you can add more items later, but items that have already been sent cannot be removed or changed. If a customer wants to remove an item, the invoice must be voided and re-entered.

When the customer is ready to pay, navigate to the order and record payment. After payment is received, fulfil the order to confirm that the items were handed over. This ensures the sale is included in the shift’s cashup.

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