Take-Away vs. Sit-Down orders
CounterPOS allows you to mark a sale - or individual items - as Take-Away or Sit-Down, affecting stock control and kitchen instructions.
- Take-Away deducts packaging stock and signals the kitchen to include take-away packaging.
- Sit-Down orders are served on plates with cutlery, without affecting packaging stock.
Changing the Entire Sale
To switch an entire sale from Take-Away to Sit-Down:
- Tap More under item controls.
- Select Sit-Down.
The invoice header and item icons will update accordingly.
Changing Individual Items
To set only specific items as Take-Away or Sit-Down:
- Select the items you want to change.
- Tap More, then Take-Away/ Sit-Down (The name of the button will be opposite of the selected item)
The take-away/sitdown icons will update to reflect the change, while the rest of the sale remains unchanged.
Prompt Settings
By default, CounterPOS assumes all sales are Take-Away and does not prompt you to choose. This setting can be changed in the Settings tab if you have the required permissions.
Tap Settings → General → Prompt for Sit Down / Take Away.
Depending on your choice, the prompt "Would you like to sit down or have your food packaged?" will appear at the beginning or end of each sale. The user can choose Sit down or Take away, and this choice will apply to all items in the sale.
