Sales
How to take orders and process sales.
CounterPOS General
How to use and navigate CounterPOS.
Cashup
Articles related to the cashup process
Hardware
Setup and fix printers and other hardware.
User Interface
How to navigate and use the Aura Online Portal.
Stock Control
How to capture and manage stock
Users and Permissions
Manage users, settings, and permissions.
Contact Us
Contact details for support and admin
Kitchen Workflow
Articles concerning KWM/Kitchen Displays
Featured Articles
Processing a sale in CounterPOS
When a POS shift is active, you can process a new order by clicking on the Sale button at the bottom of the screen.
How to cash up your POS shifts in CounterPOS
A step-by-step outline of the cashup process.
How to cash up Drivers and Waiters in CounterPOS
Employees who handle payments but are not cashiers—such as drivers or waiters—must be cashed up at the end of their shift. This guide explains how to capture payments for these employees.
Recording and Managing Stock Takes
The Stock Takes page is used to record, view, and manage stock takes. It displays a list of all recorded stock takes from the selected From Date, including Draft and Archived stock takes.
Capturing stock purchases (GRVs)
The Stock Purchases screen is used to manage and track Goods Received Vouchers (GRVs), which record stock purchased and received from suppliers.