---
title: "Using Zapper in CounterPOS"
url: "https://help.aurapos.com/en/article/using-zapper-in-counterpos"
language: "en"
last_updated: "2025-09-30T08:30:36.060Z"
---

# Using Zapper in CounterPOS

CounterPOS has the ability to process transactions via a number of different integrated payment systems, including Zapper.

![](https://cdn-assets.productfruits.com/9ac0cf4f-b9e6-444a-bc84-93936bd35328)

To process a Zapper payment, once the items have been rung up and the customer is ready to pay, tap the **Other Pmt** button.

![](https://cdn-assets.productfruits.com/c7a8fcd8-c8f9-4dc2-baef-e20f9fecad01)

This will present a list of additional payment options available to you.

Tap the **Zapper** option.

![](https://cdn-assets.productfruits.com/ca57a4db-be7a-4d7c-b9d3-c7f6d17342d5)

*CounterPOS* will immediately begin to process the payment, and will generate a QR code on the screen. If you are using a mobile device or tablet, you can present the code on the screen to the customer to scan. If scanned now, the order will complete immediately.

![](https://cdn-assets.productfruits.com/b2262e1b-e2a5-440c-99c1-dfb2ec8b87fd)

If unable to scan the screen, click **Print** to print out an invoice with the QR code printed at the foot of the slip.

Opting to print will convert the order to a **Lounge** order type, which will ask for an optional reference word or number. You can input one or just click **Submit**.

The slip will print out and the screen will switch to a new order screen.

Click **Summary** to view the outstanding order.

![](https://cdn-assets.productfruits.com/3d01c7f0-b825-4416-a569-fa18113987d3)

The order will be indicated as a Lounge order with a status of **Incomplete Payment**.

![](https://cdn-assets.productfruits.com/4e8819c6-8db3-4ac3-b497-9abfcbbd0ccd)

Once the customer has completed the payment process on their phone, the order will automatically update to **Paid**.

![](https://cdn-assets.productfruits.com/25ad60a0-ba7f-4cb4-a779-6bfead71dfbf)

It's important to note that once the order has been given to the customer, it will then need to be marked as **Fulfilled**.

Click the order **selection box.**

![](https://cdn-assets.productfruits.com/22477d76-7942-4b79-925f-35079eeeada6)

Then click **Fulfil sales**.

![](https://cdn-assets.productfruits.com/58a94904-c374-40bb-bdf5-e7fb6843759b)