--- title: "Financial - Recon" url: "https://help.aurapos.com/en/article/financial-recon" language: "en" last_updated: "2026-10-26T09:45:50.391Z" --- # Financial - Recon The Recon report is your payments reconciliation. It lists every payment taken in your date range, grouped the way you choose, with the sale payment, tip and change for each, so you can match your card and account payments to your bank statement. Updated Mon 26 Oct 2026 ## Running the report 1 Open **Reports** and choose **Recon** under **Financial**. 2 Set **Select your start date** and **end date**. Both start on today's date. Then choose how to group the payments with **Select your preferred grouping**, and tick or untick **Show highly detailed information** and **Hide cash orders**. 3 Run the report. The options you picked are shown at the top, the payments follow, and the last page adds everything together in a grand total with a pie chart. **Tip**To match your bank statement, run the same dates as the statement and leave **Hide cash orders** ticked. Card payments and their tips are what reach your bank. Tick **Show highly detailed information** when you need to find one particular payment. **Cashups first**The report only shows figures once today's and yesterday's cashups in your date range have been posted. Until then you see an orange message instead of the payments. ## Report options ### Select your start date The first trading day to include. The default is today. Change it to look at an earlier day, the start of a week or the start of a month. ### end date The last trading day to include. The default is today. The whole of this day is included, up to your close-of-trade time. ### Select your preferred grouping How the payments are grouped on the report. The default is **Device**. Choose **Chronological (No Grouping)** for one plain list in date and time order. Device Chronological (No Grouping) Sales channel Payment type Transaction type Cashier ### Sales channel filter Pick one or more sales channels to report on only those. Leave it empty to include every sales channel. The voids note on the last page follows this choice too. ### Show highly detailed information Off by default. When it is off you see one summary line for each payment type inside every group. When it is ticked, every payment is listed above its summary line, with its date, invoice number and sales channel reference. ### Hide cash orders Ticked by default. When it is ticked, cash payments are left out, which suits matching your bank statement. Untick it to include cash, for example to see the change you gave back. ## The report at a glance BOB'S BURGERS   |   BOB'S BURGERS TIMES SQUARE Recon report **Mon 19 Oct 2026** 00:00    to    **Sun 25 Oct 2026** 23:59 The dates are the first and last trading day you picked. If your trading day ends at a time other than midnight, an asterisk follows the dates and the note at the bottom of each page explains your trading times. Top right are the logo and **Explain this report**, which opens this guide. 1. [Selected parameters](https://help.aurapos.com/en/article/financial-recon#selected): the options you chose 2. [Summary view](https://help.aurapos.com/en/article/financial-recon#summary): one line for each payment type inside each group 3. [Detailed view](https://help.aurapos.com/en/article/financial-recon#detail): every payment listed, when **Show highly detailed information** is ticked 4. [Chronological view](https://help.aurapos.com/en/article/financial-recon#chrono): one plain list, when the grouping is **Chronological (No Grouping)** 5. [Grand total](https://help.aurapos.com/en/article/financial-recon#grand): the pie chart, the grand totals and the voids note Every line uses the same five money columns: **Amount outstanding**, **Sale payment**, **Tip**, **Change** and **Total payment**. The blue signs above the headings show the sum: sale payment plus tip plus change equals total payment. ## Selected parameters A box under the heading repeats the options you chose, so a printed copy always shows how it was run. | GROUPING | PAYMENT TYPES | DETAILED INFORMATION | | --- | --- | --- | | Sales channel | Filtered: All except cash | No | | SALES CHANNELS | | | | All | | | **PAYMENT TYPES** reads **All** when **Hide cash orders** is unticked. **SALES CHANNELS** reads **All** when you left the filter empty or picked every channel, otherwise **Filtered:** and the channels you picked. ## Summary view With **Show highly detailed information** unticked and a grouping chosen, each group gets a heading, one line for every payment type used inside it, and a total for the group. Here the grouping is **Sales channel** and cash is hidden. | | Amount
outstanding | Sale
payment | +Tip | +Change | \=Total
payment | | --- | --- | --- | --- | --- | --- | | Delivery app | | | | | | | 12 orders were paid with Card: 1 | 0.00 | 6 900.00 | 540.00 | 0.00 | 7 440.00 | | 3 orders were paid with Account - Delivery app: 2 | 0.00 | 1 725.00 | 0.00 | 0.00 | 1 725.00 | | 15 orders were paid by Delivery app: 3 | 0.00 | 8 625.00 | 540.00 | 0.00 | 9 165.00 | | Walk-in | | | | | | | 40 orders were paid with Card: | 0.00 | 18 400.00 | 1 360.00 | 0.00 | 19 760.00 | | 2 orders were Unpaid: 4 | 460.00 | 0.00 | 0.00 | 0.00 | 0.00 | | 42 orders were paid by Walk-in: | 460.00 | 18 400.00 | 1 360.00 | 0.00 | 19 760.00 | ### 1 A payment type line One line for every way customers paid inside the group: how many payments, which payment type, and the money columns added up. The payment type names are the ones set up for your store. ### 2 Account sales A sale put on an account, for example an order from a delivery app that pays you later, is counted as paid on account and shows as **Account -** followed by the sales channel name. When the account is settled, the real payment shows instead. ### 3 The group total Adds up every line of the group: **Sale payment** 6 900.00 plus 1 725.00 gives 8 625.00, and the **Total payment** is 7 440.00 plus 1 725.00, which gives 9 165.00. ### 4 Unpaid orders Orders that still have an amount owing show it under **Amount outstanding**, with nothing under the other columns. Once they are paid they move to the payment type that was used. **Grouped by Payment type**When the grouping is **Payment type**, the lines inside each group are sales channels instead, each ending with **subtotal:**, and the group total is the whole payment type. The blue + and = signs Sale payment plus tip plus change equals total payment. ## Detailed view Tick **Show highly detailed information** to list every payment. Each group then has a heading with the column titles, a sub-heading for each payment type, the payments themselves, and the same summary lines as before. Here the grouping is **Sales channel**, shown for Walk-in. | Walk-in | | | | | | | | | --- | --- | --- | --- | --- | --- | --- | --- | | Invoice date
and time | Invoice
number | Sales channel
reference | Amount
outstanding | Sale
payment | +Tip | +Change | \=Total
payment | | Payment Type: Card | | | | | | | | | 20 Oct 26 12:41 | 1-1042 | | 0.00 | 184.00 | 20.00 | 0.00 | 204.00 | | 20 Oct 26 13:05 | 1-1047 | | 0.00 | 92.00 | 0.00 | 0.00 | 92.00 | | 21 Oct 26 19:22 | 1-1103 | \*\* 1 | 0.00 | 120.00 | 10.00 | 0.00 | 130.00 | | 21 Oct 26 19:22 | 1-1103 | \*\* | 0.00 | 80.00 | 0.00 | 0.00 | 80.00 | | 4 orders were paid with Card: 2 | | | 0.00 | 476.00 | 30.00 | 0.00 | 506.00 | ### 1 The \*\* marker Two stars next to the sales channel reference mean the invoice was paid in more than one payment, here two card payments on invoice 1-1103. Each payment has its own line. The footnote on the last page explains the stars. ### 2 Payments, not invoices The count in a summary line counts payments. Invoice 1-1103 has two payments, so the line says 4 orders for 3 invoices. The **Invoice number** is a link. Click it to open the full details of that invoice. The **Sales channel reference** is the order reference of the channel, such as a delivery app's order code, and is blank for walk-in sales. ## Chronological view Choose **Chronological (No Grouping)** for one list in date and time order, with the payment type on every line and no group totals. Here **Hide cash orders** is unticked, so a cash payment appears. | Invoice date
and time | Invoice
number | Payment
type | Amount
outstanding | Sale
payment | +Tip | +Change | \=Total
payment | | --- | --- | --- | --- | --- | --- | --- | --- | | 20 Oct 26 12:41 | 1-1042 | Card | 0.00 | 184.00 | 20.00 | 0.00 | 204.00 | | 20 Oct 26 13:05 | 1-1047 | Account - Delivery app | 0.00 | 230.00 | 0.00 | 0.00 | 230.00 | | 20 Oct 26 18:30 | 1-1060 | Unpaid | 115.00 | 0.00 | 0.00 | 0.00 | 0.00 | | 21 Oct 26 20:10 1 | 1-1110 | Cash | 0.00 | 150.00 | 0.00 | 50.00 | 200.00 | ### 1 Cash and change The customer handed over 200.00 in cash for a sale of 150.00 and got 50.00 change. **Sale payment** is the 150.00 that stayed with you, **Change** is the 50.00 given back, and **Total payment** is the 200.00 that changed hands. ## Grand total The last page starts with a pie chart, **Payment types - Sale amount paid**, showing how the sale payments divide between the payment types. Below it the grand totals add up every payment on the report, whatever the grouping. | Grand total | Amount
outstanding | Sale
payment | +Tip | +Change | \=Total
payment | | --- | --- | --- | --- | --- | --- | | All groups 1 | 460.00 | 27 025.00 | 1 900.00 | 0.00 | 28 925.00 | ### 1 The grand totals These are the two group totals from the summary example added together: 8 625.00 plus 18 400.00 gives a **Sale payment** of 27 025.00, and 9 165.00 plus 19 760.00 gives a **Total payment** of 28 925.00. Under the totals the report explains the **\*\*** marker, and when any invoices were voided in your date range a green note gives their value: **Voids note**There are R 1 380.00 worth of voided invoices for this date range that are not included on this report. Payments may have been received for some of these orders. Click the note to run the voids report for the same dates. The voids figure follows your **Sales channel filter**. It is not affected by **Hide cash orders**. ## Watch the video A short walkthrough of the Recon report. [Report walkthrough video](https://www.youtube-nocookie.com/embed/N9fD30MUxdw?rel=0) Can't see the video? [Watch it on YouTube](https://www.youtube.com/watch?v=N9fD30MUxdw). ## Frequently asked questions Why does nothing show, only an orange message about cashups? For security the report is held back while any cashup for today or yesterday in your date range has not been posted, so the figures cannot be used to adjust a cashup count. Post the cashups, or run the report for earlier days. Days with no cashups at all are never held back. Why is cash missing from my report? Hide cash orders is ticked by default, because cash does not reach your bank. Untick it and run the report again to include cash payments and the change given. What do the two stars mean? The invoice was paid in more than one payment. Each payment gets its own line, and every line of that invoice carries the stars. An invoice that is only part paid also gets the stars, because its unpaid balance is shown on a second line. Why does a line say 4 orders when I only count 3 invoices? The count is of payments, not invoices. An invoice paid with two card payments counts twice. Why is Total payment bigger than Sale payment? Total payment is the sale payment plus the tip plus the change. It is the amount that actually changed hands: a customer who pays a sale of 150.00 with 200.00 cash, with 50.00 change, has a sale payment of 150.00 and a total payment of 200.00. Why do the payment figures differ from another report? Recon is the trusted report for payments. Other reports can show payment methods differently, for example Contribution Margin shares a sale between its payment methods in proportion to what each one paid. When you need the true payment totals, use Recon. Where are my voided sales? Voided invoices are not on this report. The green note on the last page gives their total for your dates and your sales channels, and links to the voids report. Why does a sale after midnight sit under the previous day? Trading days run from your close-of-trade time to the same time the next day. Sales made between midnight and your close-of-trade time count towards the previous trading day. When your trading day does not end at midnight, the date line carries an asterisk and the note at the bottom of each page gives the times. Why does a cashier show as Unknown? The report could not match the person who rang up the sale to a current or past employee login. The payment is still counted. Check the employee in your back office. ## Glossary Account sale A sale put on an account and paid later, for example by a delivery app. It shows as Account - followed by the sales channel name. Amount outstanding What is still owing on an order that has not been paid. Cashier The employee who rang up the sale. Change The cash given back to the customer. Device The till or device the sale was rung up on. Posted cashup A cashup that has been finished and posted. The report waits for today's and yesterday's cashups to be posted. Sale payment The part of a payment that pays for the sale, without the tip and without the change. Sales channel Where an order came from, such as walk-in or a delivery app. Sales channel reference The order reference of the sales channel, such as a delivery app's order code. Split payment An invoice paid with more than one payment. Marked with two stars. Tip The extra amount a customer paid on top of the bill. Total payment Sale payment plus tip plus change: the amount that changed hands. Trading day The business day, running from your close-of-trade time to the same time the next day. Transaction type How the order was rung up, such as counter, table, delivery or drive thru. Unpaid An order with an amount still outstanding.